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Argument: Wikipedia's openness prevents it from winning public trust like Britannica
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Supporting quotations
Hiawatha Bray, "One great source — if you can trust it", The Boston Globe (12 July 2004). - "For it lacks one vital feature of the traditional encyclopedia: accountability. Old-school reference books hire expert scholars to write their articles, and employ skilled editors to check and double-check their work. Wikipedia's articles are written by anyone who fancies himself an expert.
"I think it's exactly the right price," said Michael Ross, senior vice president of corporate development at Encyclopaedia Britannica Inc. in Chicago. Major articles in Britannica are signed by the author; all articles are vetted by an experienced team of editors and scholars. The libraries that pay $1,500 for a set of bound volumes or the family that pays $60 a year for an Internet subscription are buying confidence as well as information. [...] Ross admits to reading and enjoying Wikipedia, and has even gotten ideas there for future Britannica articles. But the absence of traditional editorial controls makes Wikipedia unsuited to serious research. "How do they know it's accurate?" Ross asks. "People can put down anything."
This realization forced the Wikimedia Foundation to start work on a formal editorial process for Wikipedia. Wales isn't sure how it will work yet; contributors might still be anonymous. But there will probably be an editorial board staffed with experts in various fields. They'll be identified by name with the Wikipedia, and stand behind the accuracy of its contents."


